Desk staff was friendly upon check in. Room is clean and cleaned daily. Breakfast in the morning is a good selection to chose from. Have a work out room with one tread mill.
Wonderful staff and excellent facilities given the cost per night. The only thing I found a little underwhelming was the fitness room. Will stay here again!
Rented two rooms for two nights over Labor Day weekend. Overall, not a terrible visit, but for the price we paid, there were quite a few things I was pretty disappointed about. Paid extra for a pet rate I didn't see on the reservation system...found out when I got there. I thought this was a pretty new hotel so expected it to be pretty nice. On check-in, the desk clerk seemed rushed, stressed, and concerned about telling us why things were slow or difficult for her. Rooms were short towels. The beds were not very comfortable...worn out and saggy in the middle. The screen on our window was ripped. The A/C unit in the room had very limited controls so we couldn't keep it from kicking on and off all night (no constant fan setting). We were only able to get breakfast one morning, but I was really looking forward to it. There was a nice big breakfast area, but otherwise it was pretty disappointing - "hot" food was not even lukewarm in most of the warmers. It also seemed messier than it should have been...maybe the staff just couldn't keep up. Finally, the side exterior doors are not secured like most hotels (at least the one by our room was not). Probably won't be back to this one unless nothing else is available.
The rooms were clean. The breakfast was fresh and plentiful. The people were friendly. The draw back was their special, that was posted throughout the hotel, was pizza and beer/wine delivered to your room. They charged $11 for a totino's pizza and it took over an hour to get it. Also, there was no corkscrew for the bottle of wine that was to go with it.
Outstanding. Great breakfast Clean Nice rooms. Service minded staff
Usa Stay Hotel Suites is a US Lodging based in Hot Springs, South Dakota. Usa Stay Hotel Suites is located at 1401 US-18 BYP, Hot Springs, SD 57747, USA.
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